jilibdt's Privacy Policy

This Privacy Policy ("Policy") applies to the jilibdt platform and its associated services. By using our website, creating an account, or using our services, you agree to the terms of this Policy. This Policy is prepared for users residing in Bangladesh and is consistent with the applicable rules and regulations relating to information technology and digital security in Bangladesh.

Reading our Terms and Conditions will help you understand how your contractual relationship with the jilibdt platform is governed. This Privacy Policy complements those terms and can be read independently.

1 Types of Information Collected

jilibdt collects specific types of personal information to create accounts and provide services. The categories of information collected are listed below.

1.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Username and password (stored in encrypted form)
• Email address and mobile number
• National ID card or equivalent identity document details (for identity verification)

1.2 Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction history — deposit and withdrawal dates, amounts, and status
• Records related to bonuses and cashback

1.3 Technical Information

• IP address and device type
• Browser or app version
• Login time, date, and session duration
• Information related to cookies and site usage patterns

1.4 Gaming Activity Information

• Betting history, win and loss records
• Preferred game categories and play duration
• VIP level and points history

2 Purpose of Data Collection

jilibdt collects and processes user information only for specific and legitimate purposes. No information is used outside these purposes.

• Account Management: To handle registration, login, identity verification, and account security.
• Financial Transactions: To receive deposits, process withdrawals, and maintain transaction records.
• Customer Support: To verify account information when providing assistance via live chat or email.
• Fraud Prevention: To identify suspicious activity and maintain security.
• Responsible Gaming: To monitor play patterns and detect risky behaviour.
• Service Improvement: To improve platform performance and add new features.
• Communications: To send important updates, security notices, and account-related information.

3 Data Storage and Security

Keeping user information secure is a priority for jilibdt. To this end, we have put in place various technical and organisational measures.

3.1 Encryption and Security Protocols

All data is transmitted via SSL encryption. Passwords and sensitive financial information are stored in hashed and encrypted form to prevent unauthorised access. Our server infrastructure is subject to regular security audits.

3.2 Access Control

Among jilibdt staff, only those who require access to perform their duties can access specific data. Access is controlled through a role-based system and logs of all access are retained.

3.3 Retention Period

Data is retained while the account is active and for the applicable legal period after closure. Financial transaction records are kept for an extended period, as they may be needed for fraud prevention and dispute resolution.

4 Sharing Information with Third Parties

jilibdt does not sell user information to third parties for commercial purposes. However, limited information may be shared in specific circumstances.

4.1 Service Providers

Necessary information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay for payment processing. These partners have their own privacy policies and may only use the information within the scope of their own services.

4.2 Legal Obligations

If jilibdt is required to disclose information to authorities under applicable Bangladeshi law or a court order, it will do so. Such disclosures are always limited to the minimum information necessary.

4.3 Game Providers

Game software providers such as Pragmatic Play, PG Soft, JILI, Evolution, or Spribe may receive limited session data for technical purposes. They do not receive personally identifiable information.

5 Cookies and Tracking Technologies

The jilibdt website and app use cookies and similar technologies. These are necessary for the normal functioning of the platform and for improving the user experience.

5.1 Essential Cookies

These cookies are used to maintain login sessions, verify security tokens, and remember language preferences. Without them, the platform does not function properly.

5.2 Analytics Cookies

Analytics-based cookies are used to understand which pages of the site are used most and where technical issues occur. This information is analysed in aggregate form and is not linked to personal identity.

You can disable non-essential cookies by changing your browser settings, though this may affect some features.

6 User Rights

You have certain rights over your own information. jilibdt respects these rights and responds to requests within a reasonable time.

• Right to Access: You may request to know what information is stored in your account.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: Where there is no legal obligation to retain it, you may request that your information be deleted upon account closure.
• Right to Object: You may object to certain types of data processing.
• Right to Portability: You may request your information in a machine-readable format.

To exercise these rights or for any questions, contact our support team: [email protected]

7 Protection of Minors

jilibdt strictly does not provide services to anyone under the age of 21. Age verification is in place during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If parents suspect that their minor child is using this platform, please notify the support team immediately. Our Responsible Gaming section has more information on age restrictions and self-control tools.

8 International Transfer of Data

In some cases, user information may be stored or processed on servers located outside Bangladesh. For such transfers, we ensure that adequate data protection measures are in place at the destination country or with the service provider.

Contractual safeguards are ensured when transferring data internationally, so that the standards set out in this Policy are maintained.

9 Response to Security Breaches

If a data security breach occurs, jilibdt will act promptly.

• Affected users will be notified as soon as possible after the incident is identified.
• Transparent information will be provided about the nature of the breach, potential harm, and the remedial steps taken.
• Where applicable, the relevant authorities will be notified in a timely manner.
• Necessary security improvements will be made to prevent a similar incident in the future.

10 Policy Changes and Updates

jilibdt may update this Privacy Policy from time to time. If there are significant changes, you will be notified by email to your registered address or via a notice on the platform. Continued use of the platform after a change indicates that you have accepted the updated Policy.

If you have general questions about our services, visit the FAQ section where you will find answers on various topics related to using the platform.

11 Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact us.

• Live Chat: Use the platform's live chat for direct contact 24/7.
• Email: [email protected]

We provide support in both Bengali and English. An initial response to complaints is usually provided within business days.